Your account at pkok1 Privacy Protected

When you create an account or use our services on pkok1, we may collect the following types of information. Each piece of data is collected for a specific lawful purpose and is not used beyond that scope.

If we need to collect any additional information beyond what is listed above, you will be notified in advance and your consent will be obtained. No optional data is collected without your explicit consent.

Pkok1 collects information through several methods, including data you provide directly, data collected automatically through technology, and data verified through third parties.

• Direct Collection: Via the registration form, KYC verification process, and contact with support.
• Automatic Collection: Device and browser information collected via cookies, log files, and web tracking technologies.
• Payment Provider: Transaction verification data from Mobile Banking, Nagad, Rocket, and similar services.
• Identity Verification Services: Information verified against government databases during the KYC process.
• Gaming Session: Your gaming history, bet amounts, and session duration are recorded automatically.

Pkok1 uses collected data only for the legitimate purposes listed below. Your information is never used for unauthorized or unrelated activities.

• To create your account, verify your identity, and ensure account security.
• To process deposits and withdrawals and verify transactions.
• To meet legal obligations — including compliance with AML (Anti-Money Laundering) regulations.
• To improve platform services and user experience.
• To inform you of promotional offers and bonuses, with your consent.
• To promote responsible gaming and identify problematic behavior.
• To detect and address fraud and cybersecurity threats.
• To provide customer service and support.

To safeguard your data, pkok1 has implemented multiple layers of technical and administrative security measures. Our servers and infrastructure are operated in accordance with international security standards.

• 256-bit SSL/TLS Encryption: All data transfers between your browser and our servers are encrypted.
• Firewall & IDS: Advanced systems in place to detect and prevent unauthorized access.
• Restricted Access: Only authorized personnel may access specific data.
• Regular Backups: Regular encrypted backups are maintained to minimize the risk of data loss.
• Security Audit: Regular security audits are conducted by third-party experts.

Pkok1 never sells your personal data or shares it for advertising purposes. However, your data may be shared in the following limited circumstances:

• Payment Processor: Necessary information is shared with Mobile Banking, Nagad, or Rocket to complete transactions.
• Identity Verification Services: Through approved verification bodies as part of the KYC process.
• Legal Authorities: Upon a valid court order or lawful request from a law enforcement agency.
• Regulatory Authority: To meet compliance requirements of the licensing authority.
• Technology Partners: Service providers involved in platform operations (under confidentiality agreements).

Pkok1 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve site functionality.

You can disable cookies at any time through your browser settings. Note that doing so may limit some features of the site.

Under pkok1's Privacy Policy, you have the following rights over your personal data:

Pkok1 strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect personal data from minors.

• Age verification is mandatory at the time of registration.
• Age is verified via national ID or passport as part of the KYC process.
• Any data found to have been collected from a minor will be deleted immediately.
• If parents have any concerns, they can report them to our support team.

Pkok1 does not retain your data longer than necessary. Retention periods vary by data type and are outlined below:

• Account Information: For as long as your account is active, plus 5 years after closure (as required by law).
• Transaction History: A minimum of 7 years, as required by financial regulatory policy.
• KYC Documents: Up to 5 years after account closure.
• Gaming Log: Automatically deleted after 3 years.
• Marketing Information: Deleted within 30 days after consent withdrawal.
• Support Conversations: Retained for up to 1 year after resolution.

Pkok1 reserves the right to update this Privacy Policy at any time. For any significant changes, we will notify you through the following means:

• A notification will be sent to the registered email address.
• A notification will be displayed upon logging into the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after changes take effect will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We're always here to help.